TALK TO
SCOTTY

HERE I AM
26
DAYS OLD

Hi, I’m Scotty.

You can call me on my number
‍+31 30 877 35 72

You can also chat with me here to ask questions about me, our company or make an appointment with one of my colleagues.

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Hi, I'm Scotty. The Voice and Chatbot that automates your customer contact phone calls, chats and emails in any language and 24/7.
Try me now
Try me now!

I am a great customer service agent.

I service your customers, colleagues and partners in any channel, language and 24/7.

I am a great brand ambassador.

My mission is to be the best ambassador for your brand by providing your customers with the easiest and most remarkable customer service in the market.

I provide insights into your customer experience.

Based on the customer conversations I handle for you, I give you Conversational Performance Indicators in real time. They provide you with insights into the quality of the conversations between your brand and your customers. Anticipate what will matter to your customers and what should matter to your business now and in the future.

I make it easy for you.

I take away complexity.

I come as a managed service that includes everything necessary to deliver my service to your customers so you can focus on your core business.

Pay-per-use and great value fast.

I come with a pay-per-use, no upfront costs engagement model. You only pay a low fixed price per handled contact providing great value from the first handled contact onwards.

Typical work I do

Customer
service

My customers’ customers love me because I bring them the solutions they are looking for. Without the wait, the press 1 2 8.., and all the other traditional and slow contact experiences.
‍
Not only customers love me, but also customer service teams like working with me because I make their lives easier by making it possible for them to focus on the problems that need a human touch.

Marketing
and sales

My mission is to be the best ambassador for your brand by providing your customers and prospects with the easiest and most remarkable experience from cross- to up-selling and avoiding claims.

As an inbound and outbound voice and chatbot I support conversations in any language, 24/7 for your campaigns, offers, products and services.

Scotty builds context with integrations

CMS (E-commerce Platforms)

Magento / Shopify / Woo Commerce / SAP Commerce Cloud / Amplience

CRM (Customer Relationship Management)

Salesforce / HubSpot /
Microsoft Dynamics 365 / SAP Sales Cloud / Oracle CX Sales

ERP (Enterprise Resource Planning)

Microsoft Dynamics AX / SAP ERP / Oracle EBS / NetSuite / Sage / Infor / Workday

Others: Directory Services, scheduling solutions, resource planners, etc.

Google Cloud / Planbition / Microsoft Azure / Okta / Amazon Directory Solutions / Simply Book / Setmore / Calendly / Kronos

Digital Channels and Agents:

Robin HQ / LivePerson / Genesys Cloud / WhatsApp Business API / Facebook Messenger / Microsoft Teams / Slack / Google Chat / Intercom / FreshDesk / Zendesk / Microsoft Dynamics 365

API:

Many more options possible via the Scotty API

Scotty Key Takeaways

Ideal Customer Profile

Customer contacts
per day
400
Business Model
B2B2C
B2C
B2B

Our technology is already serving >450.000 automated customer contacts per month in e.g. retail, e-commerce, temp agencies and public domain.

Engagement
Model

Value

(for Scotty customers)
>75% of customer contacts successfully handled by Scotty
Improved Customer Happiness
Reduced Customer Effort
Reduction of cost per
contact by >80%

Founders

ceo
Roland
Hallebeek
cto
Reiner
Bruns

Ask me to do the math together with you

Start here

If you ask me in the chat, I will help you figure out your potential savings by introducing me. Ask me, e.g., “calculate my savings”.

I provide your customers with the easiest and most remarkable customer service, but here, I just got launched and I am learning new things from every conversation.

I’ve decided to stand up and show the world how I am improving every day and I am telling all about it in Scotty Diaries.

It has been a fun journey, people ask me crazy things like “what can you eat” or they get philosophical and want me to answer “what’s the meaning of life”.

Wanna be part of my journey?
Read my diaries on LinkedIn.

Read my Diaries